Innovation in healthcare is not just about new technologies—it's about the people who adopt, adapt, and drive change within the system. A key element of this is e-learning, a flexible and scalable method that enhances staff training and education in an evolving digital landscape.
We recently sat down with Gary Moulton, an experienced e-learning lead with a wealth of experience across healthcare, both public and private sectors. Gary has been instrumental in implementing e-learning solutions for EPRs such as RiO and System C across various regions, driving transformation through digital education.
In our conversation, Gary shared his insights into how e-learning is reshaping healthcare training, the challenges of adoption, and why a hybrid approach can cater to the diverse needs of healthcare professionals.
Why E-Learning Matters in Healthcare
E-learning is rapidly becoming a cornerstone of healthcare transformation, offering a flexible alternative to traditional on-site training. Gary explains, "E-learning is an electronic approach to delivering learning to individuals. Instead of learners taking time out for classroom sessions, they can engage with content via videos, PDFs, quizzes, and online discussions at their own pace."
The flexibility of e-learning allows healthcare professionals to access training materials anytime and anywhere, which is crucial for a sector where time and schedules are often constrained.
Strategies for Successful E-Learning Adoption
1. Understanding Learner Needs
One of the biggest challenges in implementing e-learning is understanding the diverse needs of the users. Gary highlights the importance of conducting a thorough training needs analysis.
"When we go into a trust, one of the first things we do is ensure there’s a training needs analysis. This helps us identify different cohorts and their preferred learning styles," he said.
This ensures that training is tailored to the skill levels and preferences of staff, whether they are tech-savvy or more comfortable with traditional methods.
2. Embracing a Hybrid Learning Approach
Although e-learning offers flexibility, Gary emphasises the value of traditional on-site training still. He advocates for a hybrid approach - a combination serving the best of both worlds.
"There’s a lot of resistance to online learning for various reasons, but e-learning has come a long way. A hybrid approach allows us to cater to those who prefer face-to-face training while also offering online options for those who want flexibility."
This blended learning model ensures that all staff, regardless of their comfort level with technology, have access to the training they need.
3. Ensuring Engagement Through Interactive Content
Creating engaging content is key to the success of any e-learning programme. According to Gary, this means using a variety of formats to keep learners interested and motivated.
"We incorporate videos, narrations, and interactive quizzes. Learners can even switch narrations on or off, depending on their needs. It’s about making the content flexible and engaging."
This approach helps to overcome the common misconception that e-learning is less engaging than traditional methods, by offering dynamic and interactive experiences.
Overcoming Barriers to E-Learning
Despite the benefits, there are still barriers to adoption. Gary points out that one of the biggest challenges is getting stakeholders on board with e-learning.
"On-site training offers immediate feedback and hands-on support, which many prefer. However, e-learning has evolved to offer similar support through social learning and online discussions."
He stresses the importance of balancing these preferences through clear communication and showcasing the long-term benefits of e-learning, such as cost-effectiveness and scalability.
The Long-Term Impact
E-learning is not just about delivering content—it’s about driving long-term transformation in healthcare education. Gary emphasises the cost benefits of e-learning over time.
"In the long run, the benefits outweigh the costs involved in creating e-learning programmes. It allows for large-scale implementation and ensures everyone has access to training."
As healthcare systems continue to digitise, e-learning will play an essential role in ensuring that staff remain skilled, informed, and capable of adapting to new technologies.
Key Takeaways
Gary’s insights offer a roadmap for successful e-learning adoption in healthcare. By understanding learner needs, embracing a hybrid approach, and creating engaging content, organisations can overcome barriers to digital learning. E-learning is a powerful tool for driving adoption, especially in large-scale programmes like EPR (Electronic Patient Record) systems.
Through flexible, interactive, and accessible learning, healthcare professionals can stay at the forefront of innovation, ensuring that transformation is not just temporary but sustainable.
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