“The key is adaptability—ensuring the systems evolve with diagnostics and lab needs while keeping teams aligned without rigid directives.” — Gary Creed
This insightful conversation with Gary Creed delves into his decades-long experience in laboratory operations and LIMS (Laboratory Information Management Systems) implementations across the UK and international healthcare sectors. Starting as a research associate in 1988, Gary rose to senior leadership roles, managing complex projects in labs.
Gary highlighted the importance of stakeholder collaboration in defining objectives for successful LIMS implementations. By gathering input across multiple labs and forming task-specific focus groups, institutions can outline success criteria tailored to individual departments. He also advocated for thorough planning in resource allocation, recommending detailed tender specifications to select suitable vendors while ensuring adequate funding for hardware, software, staffing, and training.
A crucial element in LIMS success is maintaining continuous training. Gary discussed the benefits of appointing senior trainers and adopting a “train the trainer” approach, while acknowledging the challenge of finding system-experienced trainers. He recommended staggered implementation processes and ongoing super-user training to avoid knowledge gaps over extended project timelines.
Gary’s extensive experience also provided a unique perspective on evolving trends in LIMS. He highlighted the transition from paper-based records to modern electronic platforms, naming key systems like Clinisys, WinPath, Epic Beaker, and LabWare. He noted that international markets, particularly the US, often adopt new technologies faster due to their insurance-driven models.
Looking ahead, Gary emphasised the growing importance of data-driven healthcare and the need for integrated systems where LIMS must seamlessly communicate with other hospital functions, such as EPRs. He underscored the role of adaptable project leaders who understand both technical and clinical aspects while fostering team collaboration toward cohesive solutions.
The conversation underscores how Gary’s blend of practical knowledge and strategic foresight continues to shape the evolving world of laboratory management and LIMS solutions.
Watch the full conversation in the video below to hear more about John’s experiences and advice for tackling the unique challenges of EPR training projects.
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