Christine has led a number of Floorwalking teams across her years working within healthcare and here she looks to impart with some of her wisdom around the do’s and don’ts when engaging a floorwalking team.
In our discussion, we cover…
- What needs to be established before a Floorwalking team can work effectively with a Trust?
- What needs covering in the localisation period of a Floorwalking project?
- How important is it that Floorwalkers have familiarity with the Trust’s EPR?
- What can the Trust do to ensure the Floorwalking team have a positive experience?
- What does a successful go-live look like for a Floorwalking team?
- How do you ensure that issues like missing/late staff aren’t encountered on a Floorwalking project?
- What advice would you give to a Trust who is planning on bringing in a Floorwalking team?
A lot of learns to be taken away from this conversation! Watch the full interview here...
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